Privacy Policy

Last updated: November 2024

1. Introduction

InsultMe ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and profile information
• Goals and Preferences: Your motivational goals, categories, and settings
• User Content: Liked quotes, custom goals, and feedback
• Communication: Support requests and feedback you send us

2.2 Automatically Collected Information

• Usage Data: How you interact with the App, features used, time spent
• Device Information: Device type, operating system, app version
• Log Data: IP address, crash reports, performance data
• Location Data: Only if you explicitly grant permission for location-based features

2.3 Third-Party Data

• Apple/Google: Purchase information and subscription status
• Analytics: Aggregated usage statistics (anonymized)

3. How We Use Your Information

We use your information to:

• Provide and maintain the App's functionality
• Personalize your motivational content and goals
• Process subscription payments and manage accounts
• Send important updates and notifications
• Improve App performance and user experience
• Provide customer support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in these limited circumstances:

• Service Providers: Trusted third parties who help operate our App (hosting, analytics, payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly agree to sharing

5. Data Storage and Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Secure cloud infrastructure with reputable providers

6. Data Retention

We retain your data only as long as necessary:

• Account Data: Until you delete your account
• Usage Data: Up to 2 years for analytics and improvement
• Support Data: Up to 3 years for customer service
• Legal Data: As required by applicable laws

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request limitation of data processing

8. Children's Privacy

Our App is not intended for children under 17. We do not knowingly collect personal information from children under 17. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Third-Party Services

Our App may contain links to third-party services. We are not responsible for the privacy practices of these services. We encourage you to read their privacy policies.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR, including the rights listed in Section 7 above. Our lawful basis for processing includes consent, contract performance, and legitimate interests.

13. Cookies and Tracking

We use minimal tracking technologies:

• Essential cookies for App functionality
• Analytics cookies to improve user experience (with consent)
• No advertising or behavioral tracking cookies

14. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the App or email. Your continued use of the App after changes constitutes acceptance of the updated policy.

15. Contact Us